Greetings from Shepler’s Mackinac Island Ferry.  Please know that we are closely monitoring the current situation surrounding the spread of COVID-19.  Please see information below and continue to check back as this message will update every Friday or sooner as needed while we approach the start of our 2020 season.

Confirmed Opening Day
Shepler’s will begin operation for our 2020 season on Friday, May 29th when we depart from both Mackinaw City and St. Ignace at 7:30am.  Please stay tuned the week of May 18-22 for important updates on ticketing, new policies, and exciting changes all planned for our 75th season.  We appreciate your patience these past few months and we’re looking forward to seeing you.

2020 Revised Schedule
Sadly over half a million 2020 schedules have already been printed and distributed with a schedule which is no longer valid.  Beginning May 29th, our Mackinaw City and St. Igance schedule will be as follows until further notice.  Schedule changes will be communicated on our website, via our Ferry Tales newsletter, and on all Shepler’s social media channels.  Please stay tuned for schedule changes as we begin operation.

Depart Mackinaw City and St. Ignace – 7:30am

Depart Mackinaw Island – 8:00am

Depart Mackinaw City and St. Ignace – 9:00am

Depart Mackinaw Island – 9:30am

Depart Mackinaw City and St. Ignace – 10:30am

Depart Mackinaw Island – 11:00am

Depart Mackinaw City and St. Ignace – 12:30pm

Depart Mackinaw Island – 1:00pm

Depart Mackinaw City and St. Ignace – 2:30pm

Depart Mackinaw Island – 3:00pm

Depart Mackinaw City and St. Ignace – 4:30pm

Depart Mackinaw Island – 5:00pm

Passenger Refunds
As all round trip ferry tickets are valid for any departure at any time between now and October 31, we will not be issuing refunds for any 2020 tickets at this time.  We appreciate your understanding as we continue to review policies and begin a new season with a new normal.

Office Hours
Our office is now temporarily closed and will reopen Monday May 25.  Phone lines are not being monitored at this time.  Please check back here for information as it becomes available.  We look forward to speaking with you just as soon as we are back up and running for our 75th season.

Monitoring
Please know that members of our team are working diligently to monitor the situation at a local, state, and national level.  The Mackinac Island Tourism Bureau has established a Public Health Task Force on which our president Chris Shepler is a sitting member.  The task force is assuring timely industry updates to area businesses, and subsequently our Mackinac Island visitors.  In summary, we’re very much on the pulse of this global situation and how it may potentially impact our upcoming season.

Safety and Security
As always, the safety and security of our guests is a top priority.  That’s never changed.  Be assured that we’ll continue that promise by making all necessary adjustments to our maintenance and housekeeping routines as necessary.  We’ve always gone above and beyond, and we promise you that will continue.

Michigan’s Stay Home, Stay Safe Order
The State of Michigan ordered a “Stay Home, Stay Safe” order effective March 24, and currently extended through May 28.  We will continue to monitor and adhere to both state and federal orders as they pertain to our operation.  We appreciate your continued patience during this time.

On behalf of our entire crew, we thank you for choosing Shepler’s Mackinac Island ferry and we can’t wait to see you right here, with us, real soon.  We look forward to your upcoming Mackinac Island experience!

Posted March 13, Updated May 22, 2020

2 Comments

Richard Hojna

As always you show that you care deeply about your guests and company thank you. When will we be able to purchase our resident island passes for 2020?

Reply
Kathleen Johnson

Why thank you Richard. Resident passes are currently available! Please email office@sheplersferry.com or call 231.436.5023 to speak with Amy. If you have access to a digital photo, you’ll be able to process your entire pass via email! Thank you for your continued support and for being a fan of Shepler’s. We look forward to seeing you real soon. Have a wonderful day.

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