Shepler’s offers a variety of fun and challenging seasonal opportunities for energetic, outgoing people who understand that customer service is the #1 priority. Shepler’s team members enjoy great benefits and competitive wages in a festive “on-stage” atmosphere.
We look for neat, well-groomed individuals who know how to deal with the ‘vacationer’ mindset. Shepler’s provides a wonderful employment experience in Michigan’s spectacular north country. Our team has the opportunity to shape memories that stay with our guests forever.
Limited housing is available.
Choose from the following jobs (click the job titles below to jump to job descriptions):
Dock/Deck Hands split their time and responsibilities between the docks and aboard Shepler’s ferry vessels. Duties include: greeting guests and tagging their luggage for delivery to the various Mackinac Island hotels, loading and unloading vessels, collecting tickets, line handling, keeping the boat clean and tidy, and a number of other procedures on which all crew are properly trained.
Shepler’s Maintenance/Custodial team is responsible for how our customers see us; by keeping all areas of Shepler’s neat and clean we show our dedication. Duties include: cleaning restrooms, cutting grass, raking leaves, sweeping, emptying trash, minor repairs and cleaning Shepler’s boats from top to bottom.
Ticket Sellers main duty is to sell tickets, but they also have many other responsibilities. Duties include: keeping the ticket office neat and clean, selling passenger and bike tickets, registering guests’ vehicles for overnight parking, selling island packages, taking care of tour group tickets, acting as a general information center for our guests, and helping guests who have made online purchases (ferry and other island attraction tickets). Ticket sellers assist in the pre-boarding process and will work outside in the elements on a regular basis.
Our ideal candidate is comfortable with computers and will be friendly and good at working with the public.
Shepler’s Car Care Center is Shepler’s off-site overnight parking area for guests. Cast members are responsible for parking guests’ vehicles in designated areas, which include five outdoor lots and two indoor lots. Other responsibilities include: filling out the proper paperwork, filing keys, keeping the parking area and buildings clean, washing guests’ vehicles and washing tour buses.
Shuttle Drivers are responsible for shuttling guests from area hotels and campgrounds to our docks and back. Drivers also assist with guest transportation from our off-site lots and shuttling Cast Members to our various parking lots. Duties also include keeping vehicles clean, inside and out. They also are expected to assist guests with loading luggage, bikes, wheelchairs, and helping guests on and off our shuttle buses.
Must have Chauffeur’s License.
This position is operational 5:00 am to 5:00 pm, M-F and 5:00 am until noon on Saturdays. Duties include: forklift and bobcat operation, shipping and receiving, and inventory of all incoming goods. This position also involves daily deckhand work to and from Mackinac Island.
Duties include: making and serving fine coffees, espresso and cold drinks, cleaning and maintaining bar and machinery. Hours of operation will be 7:00 am – 6:00 pm, with two opposite shifts.
Work outside greeting guests and directing them where to park their vehicles. This position involves communicating with other cast members via hand-held radio in an effort to fill Shepler’s parking lots to capacity. Cast members rotate between greeter, waver and parker positions throughout the day. (Minors are eligible for this position.)
The Ship Store Retail Assistant helps customers with purchases at Shepler’s Ship Store. Requirements include: a friendly attitude and retail experience. Knowledge of marine equipment is a plus, as this person will also help customers find and order boat parts.
This person needs to be exceptionally outgoing, highly organized and always self-motivating. They are the in-season face of our front office. Responsibilities include: answering phones, data entry, typing business letters, and assisting guests. They must be a team player and detail oriented. This is a full-time position from March to November.
- Phone etiquette
- Exceptional people skills
- Organizational skills and ability to multi-task
- Ability to establish professional and harmonious working relationships on all projects and with all parties involved
- Attention to detail and accuracy
- Proficiency in Microsoft Word and Excel
Resumes can be sent to:
Shepler’s Mackinac Island Ferry
c/o Teresa Reed
PO Box 250
Mackinaw City, MI 49701