Ticket Purchase Policy

By completing a ticket purchase, you are agreeing to abide by the Ticket Purchase Policy.

Ferry Tickets

All ferry tickets and parking purchased online are non-refundable. Each ticket is a limited revocable license and may be revoked at the sole discretion of the sponsoring organization. In addition, Shepler’s Ferry is not responsible for lost, stolen or damaged property. Please check the selected schedule information carefully before check out, ticket purchases are final and are not refundable or changeable. There will be no refund or reschedule for any unused services.

Lighthouse Cruises

All Lighthouse Cruise tickets are refundable up to 48 hours prior to the cruise.  You must call to cancel your tickets in order to receive that refund.  Lighthouse Cruise tickets become non-refundable within the 48 hours prior to the start of the cruise. Every effort will be made to re-book you on a cruise at a later date during the season if you need to cancel.

Night Sky Cruises and 4th of July Fireworks Cruises

All of our Night Sky and Fireworks Cruise tickets are non-refundable and non-transferable.